2 types of tutoring software
Technology has revolutionized the education industry. It continues to influence the way students learn and how tutors teach. With so many types of tutoring software available to you, what should you choose? In this post, we’ll discuss two popular options: LMS and CRM.
Learning Management Systems (LMS)
A learning management system (LMS) is a software application that’s designed for creating, managing and delivering educational content, such as courses or training programs.
The educational content usually contains a mix of audio, video and text, organized using a syllabus. A vital part of any LMS are the assessment features that allow you to track and evaluate your student’s performance. A discussion board is often included too. Many LMS platforms are cloud-based, which means that all content is stored securely and is only displayed to logged in users with the necessary permissions.
The main goal of an LMS is to make the learning process more efficient and effective. The LMS allows learning to take place any time at any location, as well as easier distribution of learning materials and better communication between all parties. As a bonus, an LMS is able to cater to a variety of learning styles!
Benefits of LMS:
- Centralized educational content
- Unlimited access to educational content
- Consistent delivery of content
- Improved learning experiences
- Progress and performance tracking
Customer Relationship Management (CRM) Systems
As its name suggests, CRM software is a system for managing your relationships with your customers.
New businesses may struggle to keep track of their clients and stay on top of administrative tasks. Client details, prospective leads, company interactions and billing details are typically spread across different platforms and applications. This information overload may result in inaccurate records, missing communication logs, double bookings, incomplete tasks, loss of revenue or mismanaged time. At some point, it becomes necessary to have one centralized place for all of this information – which is exactly what CRM systems are for!
A CRM system can give your business an edge over your competition. These days, offering the best products and services simply isn’t enough to ensure the profitability of your business. Customer relationships and customer experiences have a significant influence. With one central place to organize all of your customers, it’s easy for you (and everyone in your team) to gain business insights and nurture customer relationships.
Many CRM systems, like LMS systems, are cloud-based. This makes it easy for everyone to access, no installation is required and you get updates as soon as they’re released.
This type of software has been around for decades, but continues to evolve. “CRM will be at the heart of digital initiatives in coming years,” said Joanne Correia in a 2014 report. Considering the outbreak of COVID-19 and the increased demand for teaching online, CRM systems are probably more valuable now than ever before.
Benefits of CMS:
- Centralized client and company information
- Streamlined client onboarding process
- Improved client communication
- Enhanced record keeping
- Automated processes
Choosing the right tutoring software for you.
Both of these systems have a rightful place in any tutoring business. LMS tends to steal most of the spotlight, however CRM is arguably more valuable to a business’s bottom line.
If you are looking for a way to create and share your educational content effectively, then an LMS may be your solution. Your students will be able access to learning materials from anywhere, at any time, and you will be able easily track their progress.
A quick online search will yield hundreds of options to choose from. Take your time to compare all of their features to find something that suits your needs. Be sure to take full advantage of any free trials that may be available.
If you are looking for a system that will help improve your business’s efficiency, productivity, processes and customer relations, then consider a CRM solution. Managing your tutoring business can be a nightmare sometimes (let’s be honest!) so don’t be afraid of investing in something that will make it easier and more cohesive. We could all use a little help now and then!
Due to a high demand in tutoring services, many tutoring businesses are able to find clients fairly easily. The challenges start to arise when you can’t stay up to date with administrative tasks. Unfortunately in the tutoring industry, the number of hours dedicated to admin tasks is really high. The ability to reduce your number of hours spent on admin, thanks to a good CRM system, means you are able to focus more on what actually matters – tutoring!
There are three important features you should look for in a good CRM system for tutoring: flexibility, scalability and payment integrations, in addition to the basics that every CRM system should offer. Each tutoring business is unique – do you bill in arrears or in advance? Weekly, monthly or per lesson? How are tutors and students paired together? Do you organize your schedule or do you allow clients to book times suitable for them? That’s why flexibility is so important. As for scalability, you need a system that will easily accommodate your business now, as well as your business in the future as it grows. Does the CRM software cater for all sizes of businesses, with varying numbers of tutors and students? Lastly, you need a reliable method of billing your clients. Integrating your payment methods with your CRM system ensures that every cent is recorded, accurately invoiced and allocated to the correct account. Automated billing is a huge bonus!
Just like looking for an LMS system, take your time to compare all of the CRM software features to find something that suits your needs. Be sure to take full advantage of any free trials that may be available.
Is there another option?
What if I told you there is software that is a combination of both systems? It’s true! Things are not always so clear cut. Some software developers try to bridge the gap by blending both LMS and CRM systems together for the best of both worlds.
Do you need:
➜ a central list of your clients and their information?
➜ a system for managing all of your tutors and staff?
➜ a better channel of communication? Or one that neatly organizes all communication history? Or email & SMS lesson reminders? Or newsletters?
➜ the ability to organize your schedule with a few clicks of a button? Or the ability for students to view your schedule and book lessons themselves?
➜ to create an online library of your learning materials?
➜ to integrate with popular video calling apps for online lessons?
➜ to be able to automatically send invoices and collect online payments? Or record business revenue and expenses?
➜ to reduce your number of hours spend on admin tasks?
If you answered yes to any of the questions above, you would most likely benefit from from this of hybrid solution. We may be a little biased, but we highly recommend Tutors Friend! We created it especially for tutors so it has everything you need to manage your business. Think of it as your one-stop tutoring app!
Say goodbye to double bookings, missed lessons and unpaid invoices.
Start your Tutors Friend free trial today!